Discover how to optimize your organization's helpdesk and asset management processes without breaking the bank. In this session, we'll explore the benefits of adopting osTicket and Snipe-IT, two powerful open-source platforms that offer robust capabilities at no cost. Based on our experience deploying these platforms in a multi-district environment, you can walk away with practical tips and best practices for seamless implementation, customization, and updates. Whether you're already using these products or interested in a change, this session has something for everyone!